Warranty Registration
Our warranty submission form is currently down for maintenance, please return on 7/29 to submmit your registration. If you need immediate assistance, please reach out via our Contact Form Here: https://motifmedical.com/contact-us
Register your product in the form below to validate your Motif Manufacturers Warranty
All Motif Breast Pumps come with a Two-Year Limited Manufacturer’s Warranty on Breast Pump Motor, 1-Year on Internal Battery (when applicable) and 90-days on breast pump parts. See full warranty details in your product manual.
By registering your Motif product we will be able to quickly access your information when requested and keep you informed on any product-specific announcements. By completing this form you will also be joining the Motif family and receive exclusive content via our marketing channels full of mom tips, tricks & member discounts. Privacy is important to us; therefore we will not sell, rent, or give your information to anyone.
Having trouble with the submission form?
We apologize for any inconvenience. We are experiencing site issues with our warranty registration and claims process at this time. If you are only needing to register your pump for its warranty please send us a message here. Please send your name, email address, and let us know you only need to register your pump at this time.
If you have a warranty claim please send us a message here.
All Motif Medical® products purchased from authorized retailers come with a manufacturer’s warranty stating that product will be free from defects in workmanship and materials; for 2-years on double-electric breast pumps, for 1-year on internal batteries, and for 90-days on breast pump parts and the Manual Breast Pump. Motif’s sole obligation under this express warranty shall be, at Motif’s discretion, to replace or repair the product or part(s) thereof (in case the product is not available, to deliver a similar type of product). The warranty starts on the proven purchase date and is a single warranty ending from this starting date. The warranty does not extend if the product is replaced. The warranty is non-transferable. Motif breast pumps are single-user pumps and the warranty only applies to the original pump user. The warranty covers manufacturing defects. Motif Medical® cannot replace a pump part which was damaged by the end user while using the pump. The warranty does not cover lost or stolen items, normal wear and tear to breast pump parts, and items that are misused, abused or improperly stored. Failure to comply with operating instructions or alterations made to the product will result in the warranty being voided. Warranty products are shipped using standard ground. Express; overnight and 2-day shipping are available for an additional fee. The warranty is valid in the United States only. Warranty items will only be shipped to addresses in the US.